Write to us.
A human reads it.
No ticket portal, no chatbot maze. Two addresses cover everything, and each lands with the people who can actually act on it.
Product, sales and support
Questions about plans, quotas, the agency model, billing — or help with your fleet. If you are a customer, mention your workspace name and we can look at the same screen you do.
Security reports
Found a vulnerability in the agent, the console or the platform? This address is read first every day, findings are credited, and the disclosure channel is documented in security.txt and the trust pack.
The faster routes for specific things
Agent bugs and questions about the code — the agent's source is public, and its GitHub repository takes issue reports; the same address works for build-verification questions.
Is the platform having a problem right now? — the status page is fed by an independent watchdog and answers this faster than we can type.
Privacy and data requests — start at the privacy policy, then write to [email protected] with "privacy" in the subject; GDPR requests are handled with the timelines the regulation sets.
Security questionnaires and DPAs — most of what you need is already published in the trust pack, signed and versioned. For countersigned copies and anything the pack does not answer, use [email protected].
Or skip the email and just try it.
Three hosts free, forever. Most questions answer themselves in the first ten minutes.